Cancellation & Refund Policy
At Kashi MOksha Foundation, we value your trust and strive to provide the best possible service. Please read our cancellation and refund policy carefully before booking.
1. Cancellations
a. Cancellations must be requested in writing via email/WhatsApp to our support team.
b. Cancellations made within 24 hours of booking (and at least 48 hours before the scheduled service) are eligible for a full refund.
c. Cancellations made less than 48 hours before the scheduled service may not be eligible for a full refund, as resources and arrangements would already be in place.
2. Refunds
a. Full Refund: If the service cannot be delivered due to our unavailability or unavoidable reasons from our side.
b. Partial Refund: If you cancel within the allowed timeframe, deductions may apply for administrative/processing fees.
c. No Refund:
i. If the service has already been delivered or partially delivered.
ii. If you fail to attend/participate in the booked service/ Ritual.
3. Rescheduling
Instead of canceling, you may request to reschedule your booking at least 24 hours before the service time (subject to availability).
4. Refund Processing
Approved refunds will be processed within 7–10 business days to your original payment method.
5. Contact Us
For cancellations, rescheduling, or refund requests, please contact us at:
📧 support@kashimoksha.org
📞 +91-9807085491